A guide for choosing contact persons in university conflicts


20 pages – English This document was created in collaboration with Alexandra Busch.

Who should you turn to when problems arise at university?

This worksheet helps you navigate the complex landscape of university power players and power structures. Whether you’re dealing with contract issues, conflicts with your PI, discrimination, or systematic problems – knowing who has the power to actually help is crucial.

What you’ll find inside:

Three pathways to support:

  • Formal Hierarchy – the official chain of command with enforcement power
  • Parallel Formal Bodies – specialized support depending on your problem
  • Informal Channels – horizontal networks and strategic guidance

For each actor, you’ll learn:

  • When to contact them (and when NOT)
  • What they CAN do (formal instruments & informal power)
  • What they CANNOT do (common misconceptions)
  • Special considerations for third-party funded projects

Why you need this guide:

Many people go to the wrong door first – wasting time, energy, and sometimes making things worse. This guide helps you:

  • Match your problem to the person with actual power
  • Understand the difference between advisory and enforcement roles
  • Navigate third-party funding complications
  • Build a strategic escalation path

Perfect for:

  • Postdocs and early-career researchers
  • International staff navigating German university systems
  • Anyone facing workplace conflicts in academia
  • PhD students understanding their options

No legal advice, but strategic clarity.


Download now (PDF, 20 pages)

© Alexandra Busch & Dr. Mareike Menne Hochschulberatung, February 2026